Expert Advice and Personalized Support
Personalized Service with BLUE Guides
Our BLUE® Guides have always a smile on their faces, a helpful hand and an open ear for individual questions, wishes and feedback. Even before the trip, they can be reached by the app. However, they prefer to chat on the spot in a personal conversation, because they love meeting people and care about the impact they make.
With their local network in the holiday region, they are the born hosts. Like a good friend, they help with their expert and insider knowledge and provide tips for sightseeing tours, experiences or the next shopping trip. They assist with check-in, organise table reservations and bring the TUI BLUE concept to life.
Blue Guides
Local experts and dedicated hosts which offer individual services for our guests.
Service at eye level always having an open ear for wishes, questions and feedback.
Have insider-knowledge with the best tips for your holiday
Distinction of general BLUE ® Guides and specific BLUE® Guides – specialists for specific division (e.g. Fitness, Bar or Spa)
360° support before, during and after the vacation
Multiple options to contact the BLUE ® Guide (in person at hotel or via BLUE ® App)
BLUE ® Guides can be recognized by their Lanyard
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